Frequently Asked Questions
Does it work on any website platform?
Yes! It works with WordPress, Wix, Squarespace, Webflow, or any platform that allows you to add custom scripts. Most of them do.
Does it use AI to generate the results?
No. We conducted extensive testing on the “AI Budtender Chatbots” and found they produced wildly inaccurate recommendations. We wrote an algorithm that uses menu data, product description information, effect data, and terpene profile information to provide the most accurate recommendations.
How long does it take to set up?
Our team usually customizes your chatbot, syncs it with your online menu, and provides a demo link within 1-3 days.
After you confirm you want to add it to your website, it only takes a few minutes to add the code to your website.
We can send you instructions to add it yourself or you can grant our support team access to your website and they will install it for you.
Which online menu platforms do you integrate with?
We can integrate any online menu platform that will give us API access.
However, we currently only offer our free trial and free setup for Dutchie iframe, Dutchie Subdomain, and Dutchie Plus menus.
What happens if we don’t have products in stock that match customers’ filters?
That’s what makes Spark Budtender unique! We dynamically update the product category, flavor/aroma, and effect preferences in the chatbot based on what is in stock on your menu.
For example, a customer might be looking for flower products with a citrus flavor and calming effects, but there are no relevant products in stock.
After they select flower and citrus, they will only see effect options that match available products.
Other “AI Budtenders” use static cookie-cutter options for every dispensary menu which forces them to recommend products that do not match the preferences set by shoppers.
We know how important it is to provide accurate recommendations not “close enough” recommendations.
Can I customize the chatbot logo and colors?
Of course! We can add a custom icon and custom message to entice customers to click open the budtender chatbot icon. You can create your own or our design team can add your logo.
We will also change the colors within the chatbot to match you website colors.
There is no cost for this!